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Are You Promoting Your Customers??

Give them a shout out!

There is no question that life is much easier when your customers love you.  Obviously, the number one way to make them love you is to provide a quality product or service in a timely manner.  However, another path to your customers’ hearts is by actively promoting their business anytime you can. …

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Posted in Business Best Practices, Testimonials

Who Are Your Board of Directors?

It doesn’t matter how business savvy or smart someone is; no one person has all of the best answers on how to run a business. More and more small business owners are turning to trusted advisors to provide input when working toward and attaining their business goals. This network can be very similar to the board of directors that all large companies have, and should consist of people who have, themselves, been successful in business.  …

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Posted in Business Best Practices, CFO Services

Cultivate Creativity!

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I saw the greatest quote the other day. “Don’t think outside the box, think like there is no box”. For most entrepreneurs, personal creativity is probably not in short supply.  However, creativity is not always encouraged among the staff in a small business.  That means the owner is left to come up with all of the new ideas on his own. …

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Posted in Business Best Practices, Other

A Message To Truly Bad Customers – “You’re Fired”

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First of all, let me make this very clear.  There are very few customers who can actually be defined as bad customers….

Don’t make the mistake of confusing a challenging customer with a bad customer.  Challenging customers are those who may be having a legitimate issue with your product or service and are at the present time making your life miserable. …

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Posted in Business Best Practices

“Waste Not Want Not” (aka Be Frugal)

“The way to wealth is as plain as the way to market. It depends chiefly on two words, industry and frugality: that is, waste neither time nor money, but make the best use of both. Without industry and frugality nothing will do, and with them everything.”
Benjamin Franklin

 

This habit is usually an easy one for a small businessperson to adopt, as soon as the realization sets in that everything related to the business and its expenses is done with your money.…

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Posted in Business Best Practices
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