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Cultivate Creativity!

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I saw the greatest quote the other day. “Don’t think outside the box, think like there is no box”. For most entrepreneurs, personal creativity is probably not in short supply.  However, creativity is not always encouraged among the staff in a small business.  That means the owner is left to come up with all of the new ideas on his own. …

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A Message To Truly Bad Customers – “You’re Fired”

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First of all, let me make this very clear.  There are very few customers who can actually be defined as bad customers….

Don’t make the mistake of confusing a challenging customer with a bad customer.  Challenging customers are those who may be having a legitimate issue with your product or service and are at the present time making your life miserable. …

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“Waste Not Want Not” (aka Be Frugal)

“The way to wealth is as plain as the way to market. It depends chiefly on two words, industry and frugality: that is, waste neither time nor money, but make the best use of both. Without industry and frugality nothing will do, and with them everything.”
Benjamin Franklin

 

This habit is usually an easy one for a small businessperson to adopt, as soon as the realization sets in that everything related to the business and its expenses is done with your money.…

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Cash is King

 

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Cash is King!

By Ellen McIlhenny

Most business owners with whom I talk seem to be obsessed with revenue and revenue growth. In fact, that is usually the lead when we discuss the health or salability of the business. However, what most potential buyers want to know, is how much cash will the company generate for them in the future years after the purchase.…

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That is So Gross! | Tips For a Healthy Gross Margin

Gross Margin

Metrics Make the Difference

In business, we talk a lot about “the bottom line,” but have you ever wondered how deep that bottom goes? While a company’s profit, or net margin, is the net amount left over at the end of business day, the amount of that net margin is affected by factors much higher up on the income statement.…

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